Privacy Policy
Last updated: October 2026
Rancho Trailers ("Rancho Trailers," "we," "us") respects your privacy. This Privacy Policy explains what information we collect through ranchotrailers.com (the "Website"), when you contact us, and when you apply for financing; how we use it; and the choices you have.
1. Information We Collect
Information you give us:
- Contact details: name, phone number and email address.
- Project details: what you plan to sell, the trailer size you're interested in, whether you need financing, and any message you send us.
- Financing information: if you apply for in-house financing, a driver's license or ITIN and proof of income. We collect this information directly from you, in our office or through a secure method we provide – not through the Website contact form.
Information collected automatically:
When you visit the Website, we and our service providers may collect basic technical information such as your IP address, browser and device type, pages visited, and how you arrived at the Website, using cookies and similar technologies.
2. How We Use Your Information
- To respond to your quote requests and questions.
- To design, quote, build and deliver your trailer.
- To review and manage financing applications and payments.
- To contact you by phone, email, text message or WhatsApp about your inquiry or project.
- To improve the Website and understand how visitors use it.
- To comply with legal obligations and protect our rights.
3. Credit Checks
Our in-house financing does not include a credit score check, and we do not report your account to credit bureaus.
4. How We Share Your Information
We do not sell or rent your personal information. We share it only:
- With service providers that help us operate our business and the Website (such as website hosting, email, messaging and analytics), who may use it only to provide services to us.
- When required by law, or to protect our rights, property or safety, or those of others.
- As part of a sale, merger or reorganization of our business.
5. Third-Party Services
The Website includes features provided by third parties, such as Google Maps, Google Reviews and WhatsApp. When you use them, those companies may collect information under their own privacy policies. We are not responsible for their practices.
6. Cookies
Cookies are small files stored on your device. We use them to make the Website work and to understand how it is used. You can block or delete cookies in your browser settings; some features may not work properly if you do.
7. Text Messages and WhatsApp
If you give us your phone number, you agree that we may contact you about your inquiry or project by phone call, text message or WhatsApp. Message and data rates may apply. You can ask us to stop at any time by replying STOP or by telling us.
8. Data Retention
We keep contact and project information for as long as needed to respond to you and support your project. We keep sales and financing records while your financing is active and afterward for as long as required by law or for legitimate business purposes.
9. Security
We use reasonable administrative, technical and physical safeguards to protect your information, including limiting access to financing documents to authorized staff. However, no method of electronic transmission or storage is completely secure.
10. Your Choices
You may ask us to access, correct or delete your personal information, or to stop sending you messages, by contacting us using the information below. We may need to keep some information to meet legal or financing record requirements.
11. Children
The Website is not directed to children under 13, and we do not knowingly collect their personal information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new "Last updated" date.
Contact Us
Rancho Trailers
1920 S Sgt Macario Garcia, Houston, TX 77011
(713) 985-9878
sales@ranchotrailers.com